Coraleye

Under the surface

The parts of Coraleye you don't see in your workbench, quietly running on every account, every day.

01

Evaluate

Our models evaluate every account against historical evidence and simulated outcomes.

  • — Cross-references tickets, calls, messages, usage, and external data.
  • — Evaluations run constantly, so insights are never stale.
  • — Every insight is auditable with open reasoning, never a black box.
02

Learn

Account context survives handoffs, with every interaction contextualized and committed to memory.

  • — Renewal date, prior sponsor change, and the last two flags are committed to memory.
  • — A new signal picks up where the last one left off instead of starting cold.
  • — The longer Coraleye runs, the more context it has to work with.
03

Act

Tailored plays derived from account context and simulated outcomes instead of mass templates.

  • — When an account gets flagged, Coraleye hands you the specific next step.
  • — Coraleye works the account towards a positive outcome across weeks or months.
  • — Your team approves each play before it goes out.
04

Trace

Every conclusion comes with the evidence and simulated patterns that produced it.

  • — Every play links back to the accounts and interactions that shaped it.
  • — You see the evidence before you are asked to act on it.
  • — Your team has the why behind a score they have to defend.

Your company's context engine

Coraleye learns from your history to model how your customers will behave, and what it takes to move them toward the outcome you want.

Day 1
SignalUsage + Slack + Enrichment
34
CHURN RISKHigh Priority

Usage drop, champion departure

$168,000 ARR · Renews in 61 days

Agent Memory
Coraleye
Diagnosis: Churn signal detected
Same Day
SignalCompany Context Engine
RECOVERY PLAY

Precedent workflows surfaced

1
Agent Memory
2
Coraleye
3
Human in the Loop
Recovery playbook initiated
Ongoing
SignalAll Channels
RENEWAL

Account sentiment over time

Renewal probability34% → 82%
Day 1Today
Agent Memory
Coraleye
Proactive outreach continues
82

Outcome

Successful → Renewal

Results

  • ✓ New stakeholders engage
  • ✓ ROI clarity
  • ✓ Locked in contract

Try it yourself

There's enough signal in the way customers interact with you to predict what they'll do next. Toggle a few and see the read change.

Toggle the signals

What would change the read?

Flip any combination on and watch the score, renewal odds, and reasoning update together.

43
Health scoreNeeds attention

2 of 6 signals active

The champion who drove adoption has left, with nothing yet replacing that relationship, and renewal lands inside 30 days, leaving little time to change the trajectory.

Renewal probability33%
Now

Illustrative model — weights chosen by hand for this page. The real thing runs on your connected data.

Health score 43 out of 100, at risk. Renewal probability 33%.

See it in action

Your book, ranked by what needs attention

Every account is evaluated against historical evidence and re-ranked as new signal comes in, so the ones that need you rise to the top on their own.

  • 34

    Kestrel Systems

    Usage dropped after a champion departure

  • 58

    Thornbury Logistics

    Support tickets trending up this month

  • 82

    Alder Health

    Expansion conversation in progress

34
Churn Risk High Priority

Kestrel Systems

$210,000 ARR · Renews Oct 12

  • — Login activity down since the champion's departure
  • — New CTO asked about a competitor's feature in Slack
  • — No usage of the reporting module in 3 weeks

Score reflects a compounding pattern: the champion who drove adoption left, the new stakeholder has prior experience with a competitor, and engagement with core workflows has dropped in the weeks since. Coraleye weighs each signal against how similar accounts behaved before renewing or churning.

Every account, with the evidence behind its score

A score is never just a number — the tickets, calls, and messages behind it stay attached, so the reasoning is there the moment someone asks "why."

A play drafted for you, reasoning shown

Coraleye drafts the next step and shows the reasoning behind it. A human reviews and approves before anything goes out.

Kestrel Systems · Recovery play

  1. 1

    Send a personalized recovery outreach to the new CTO

    Hi Priya — noticed the team's been exploring reporting workflows. Wanted to make sure you have everything you need as you get up to speed; happy to walk through what's changed since Mara set this up.

    Approve & send Edit
  2. 2

    Loop in the CS lead for a working session

  3. 3

    Schedule a check-in 2 weeks post-outreach